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Dialinger vs JustCall

Talkdesk Alternative: Dialinger vs Talkdesk

Organizations across the spectrum require a phone system that is robust yet user-friendly, affordable, and scalable. Though Talkdesk offers enterprise-grade contact center solutions, its systems can be financially and operationally burdensome for many mid-sized businesses. This is where Dialinger shines as a cost-effective modern Talkdesk alternative.

Designed for Dialinger features video calling, web calling, future CRM integrations, and many other essential business communication tools that modern organizations need, all packaged in a friendly interface and affordable pricing. Let’s how Dialinger stacks against Talkdesk and why it can be a useful tool for your organization.

talkdesk alternative

Talkdesk alternative a Detailed Comparison: Dialinger vs Talkdesk

1. Pricing: Affordability Without Compromise

Geared towards larger firms, custom Talkdesk packages often start at $75 per user/month and can increase based on additional selected features. Our objective is to provide necessary communication capabilities at a price accessible to all businesses, especially new startups and solo entrepreneurs.

If you are looking for a budget-friendly alternative to Talkdesk, look no further than Dialinger.

2. Usability & Onboarding: Simplified for Speed

Dialinger has no onboarding limitations, and users will appreciate the ease of use. We specialize in customer support automation, including simple interfaces catering to every level of customer. 

Dialinger bypasses the complications by offering a no-code widget for instant web-based calling, coupled with a user-friendly design. 

3. Scalability & Global Reach

As enterprises grow, so do their needs and challenges. Talkdesk is designed with enterprise-grade scalability in mind, equipped with workforce management, call center analytics, and global telephony support. 

Dialinger takes a standard scaling approach, remaining more refined and streamlined. We are in the process of developing international virtual numbers, global routing, and lightweight CRM systems designed for growing ventures, avoiding the burden of enterprise clutter.

4. AI and Automation: Future-Ready Innovation

With thought leadership in enterprise AI, Talkdesk provides AI Studio, Virtual Agents, and speech analytics, all vital features, albeit optimized for enterprise applications.

Our forecast includes actionable AI features tailored toward the growth stage, such as smart lead scoring, automated follow-ups, enhanced AI call summaries, and efficient performance AI, rather than enterprise jargon.

5. Security and Compliance

Both platforms focus on data security. Talkdesk is fully compliant with GDPR, HIPAA, SOC 2, and other industry standards.

Dialinger ensures GDPR compliance and is advancing toward HIPAA and sophisticated role-controlled data access, including advanced user permissions protecting sensitive information. Privacy and security will become the cornerstones of the Dialinger platform.

Comparison of Features between Dialinger and Talkdesk

Features

Pricing

  Cheaper

Higher

Free Trial

✅ 

✅ 

Mobile App (iOS & Android)

✅ 

Web App

Live Voice Call Widget

✅ 

✅ 

Live Video Call

✅ 

Virtual Numbers

✅ Planned (Global)

✅ 70+ countries

Call Recording

✅ Available globally

✅ USA, Canada, Puerto Rico

CRM Integrations

✅ 

✅ 

Number Porting

✅ Available

✅ Available