Check Full Breakdown of Subscription Plans, Numbers & Call Rates! Learn More
Check Full Breakdown of Subscription Plans, Numbers & Call Rates! Learn More
Easily let your team members share their assigned phone numbers so everyone can call and text using one number. Shared numbers make your team work better together, as they can easily split the workload, stay updated, and be consistent.
Make your team work better, make tasks easier, and get better results with every call and text.
People use shared phone numbers in customer service, sales, and other fields where multiple people answer calls.
Multiple members of a team or organization may use the same phone number. This functionality lets team members manage calls and messages together, making client and stakeholder interactions easier.
Buying shared phone numbers has many benefits, especially for companies and professionals. They can make their communication processes more efficient, reach more customers, and possess a well-structured communication process through a single shared phone number.
A shared number ensures quick replies, 24/7 support, and more leads.
A shared number streamlines support, speeds resolution, and boosts customer satisfaction.
Shared lines boost teamwork, reduce burnout, and ensure timely, effective service.
Shared numbers cut costs, reduce overhead, and free funds for priorities.
A shared number (e.g., 777-777-7777) rings multiple devices simultaneously, allowing team members to assist customers more efficiently. Phones, office devices, and computers can receive calls, ensuring the right person answers. Dialinger syncs messages, voicemails, and call history for seamless communication. The team can view conversations, track who’s responding, and access customer contact information. With shared access to the contact book, team members can avoid duplicate responses, improving efficiency and customer service. The number is never “busy” as multiple users can access it simultaneously.
Assess your needs: Ascertain how many employees will use the number, what kinds of calls will be placed and received, and how many calls you anticipate receiving.
Choose a number that is easy to remember: Choose a number that is simple for clients to recall. Both consumer engagement and marketing performance can be improved with this approach.
Think about the price: Usually, shared phone numbers incur monthly charges. To get a good deal, compare suppliers’ prices and consider the cost of their services.
Examine the available features: Make sure the shared line service you select provides the capabilities you require, like voicemail transcription, video conferencing, call waiting, call forwarding, call transfer, call recording, and more.
To sum up, Shared Phone Number is not just a tool but a smarter way to manage communication between the team and customer. It makes working together easier, ensures no one misses calls and text messages, and gives a smoother client experience. Shared numbers can be an effective, scalable solution in cross-industry applications, and this can, of course, include improving customer service, enhancing team productivity, or reducing operational costs.
Whether you operate a customer support desk, run a busy sales team, or manage internal communications, Dialinger’s Shared Phone Number allows you to improve your performance with the flexibility, clarity, and dependability you crave. Empower your team with smarter communication and collaboration.
A shared phone number facilitates various team members using the same business number to make and receive calls and text messages. All activities are synchronized in real-time across devices using the Dialinger app or dashboard.
Incoming calls can ring all assigned users. The call will only reach the first person who answers, ensuring that others are aware of their call’s response. However, the lack of response prevents confusion.
Yes. Anyone receiving the number will have access to the whole call log, all voicemails, and message conversations. So, no one misses out.
Absolutely. Dialinger ensures their call is safe; it encrypts all connections and grants the user limited access.
Yes. Dialinger’s admin panel allows an admin to easily manage user access for every shared number.
